Help center
Troubleshooting and FAQ
Practical checks before contacting support.
I cannot find an answer
In Journal, clear the search and choose All rather than a single collection. Open the original question to check its saved history. Writing on another device appears only after a successful nearby transfer or an import.
I cannot see A year ago
That filter appears only when saved writing has a matching first anniversary. New users will not see anniversary content immediately. Check the original entry date and the device date.
Sharing or notifications stopped
For sharing, keep both apps open nearby and check Wi-Fi, Bluetooth, and Local Network permission. For notifications, check the in-app setting, system permission, and Focus. Reopen the app after changing settings.
Will I need to pay?
Every feature is free. There are no subscriptions or in-app purchases.
Does it track moods or include exercises?
The app focuses on guided reflection and journaling. It does not include mood tracking, meditation sessions, or breathing exercises.
Contact support
Email assist@existentialthinker.com with your device, OS version, app version, what you tried, and what happened. Include only writing or screenshots you are comfortable sharing. Export valued writing before making major changes; avoid uninstalling the app as a troubleshooting step because it can remove local data.
Still need help? assist@existentialthinker.com